AS SOON AS THE ORDER IS SHIPPED YOU WILL RECEIVE A CONFIRMATION EMAIL WITH THE TRACKING NUMBER TO TRACK THE DELIVERY.

ORDERS OF MULTIPLE ITEMS MAY BE SHIPPED IN MORE THAN ONE PACKAGE IN WHICH CASE TWO TRACKING NUMBERS WILL BE PROVIDED. IF ONE OF THE ITEMS YOU HAVE ORDERED IS NOT YET AVAILABLE (PRE-ORDER) WE WILL SHIP YOUR ORDER ALL TOGETHER. WE ARE NOT ABLE TO COMBINE SHIPPING FOR TWO SEPARATE ORDERS. EACH ORDER WILL BE SENT OUT INDIVIDUALLY.

DURING SALE AND PEAK PERIODS THERE MAY BE SLIGHT DELIVERY DELAYS.

YOU CAN CHECK THE STATUS OF YOUR ORDER AND TRACK ITS DELIVERY AT ANY TIME. SIMPLY CLICK ON THE TRACKING LINK IN YOUR SHIPPING CONFIRMATION EMAIL.

IF YOUR ORDER HAS NOT BEEN DELIVERED WITHIN THE ESTIMATED PERIOD WE SUGGEST THAT YOU:

• CHECK THE ORDER STATUS BY ENTERING THE ORDER NUMBER FROM THE CONFIRMATION EMAIL
• CHECK THAT THE ADDRESS INDICATED FOR THE DELIVERY IS CORRECT
• IN THE CASE OF A MISSED DELIVERY CONTACT YOUR LOCAL POST OFFICE

FOR FURTHER ASSISTANCE PLEASE CONTACT US.

WE DISPATCH ALL ORDERS WITHIN 2-5 DAYS (MONDAY – FRIDAY) WITH THE EXCEPTION OF SALE AND PEAK PERIODS WHERE THIS MAY TAKE LONGER.

ORDERS WILL BE SHIPPED VIA AUSTRALIA POST.

THE SHIPPING COSTS ARE :  $9 FOR STANDARD DELIVERY AND $12 FOR EXPRESS

PLEASE ALLOW BETWEEN 1 TO 5 WORKING DAYS FOR DELIVERY FROM SHIPMENT DATE.

PLEASE REACH OUT IF YOU NEED ANY ORDER MODIFICATION, EITHER TO SWAP PRODUCTS, REMOVE PRODUCTS OR ADD ANY PRODUCTS YOU FORGOT IN YOUR ORDER. CONTACT US HERE

UNFORTUNATELY, ONCE IT HAS BEEN SHIPPED, WE CANNOT DO ANY MODIFICATIONS. IF YOU FORGOT SOMETHING, YOU'LL HAVE TO PLACE A NEW ORDER.

IF YOU WISH TO CANCEL YOUR ORDER FOR ANY REASON, PLEASE REACH OUT AND WE CAN SEND A FULL REFUND.

IF YOU HAVE RECEIVED AN ITEM DIFFERENT TO THE ONE YOU ORDERED, PLEASE CONTACT US AS SOON AS YOU RECEIVE YOUR ORDER.

IF YOU HAVE RECEIVED AN ITEM WITH A DEFECT PLEASE CONTACT US AND PROVIDE US WITH A BRIEF DESCRIPTION AND PHOTOS SHOWING THE DEFECT/FAULT.

THIS MUST BE DONE WITHIN 7 DAYS FROM THE DATE THE PACKAGE WAS DELIVERED TO YOU. PLEASE NOTE THAT ITEMS THAT ARE DAMAGED AS A RESULT OF WEAR AND TEAR OR INCORRECT GARMENT CARE ARE NOT CONSIDERED TO BE FAULTY.